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Shipping Policy

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Shipping policy

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This shipping policy explains how Riddhi Collections operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep. 

Please read this shipping policy together with our terms and conditions to familiarize yourself with the rest of our general guidelines.

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Table of contents

  1. Shipping and Delivery Options

  2. Delayed Orders

  3. Returns and Exchanges

  4. Contact Information

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Shipping and Delivery Options

We offer a variety of shipping options to suit the needs of our customers.

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Shipping Methods

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We offer a variety of shipping options to suit the needs of our customers:

  • Standard: 4 to 6 Business Days

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We strive for a swift preparation process and orders are typically processed and dispatched within 1 to 2 working days so that customers can receive their items promptly.

In certain situations, we may collaborate with a third-party supplier who might handle our inventory and take charge of shipping your products.

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In-store pickups

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We offer a convenient local pickup option for those who prefer to collect their orders in person. It is designed to provide a fast and efficient way for local customers to receive their products without waiting for home delivery.

Pickup ours are as follows: Monday to Saturday between 10am to 5pm.

This process helps to ensure that orders are safely and accurately handed over to the right person.

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Delayed Orders

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Unexpected delays can occur due to various reasons such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations with transparency and efficiency. In the event of a delay, our priority is to keep you informed. We will promptly notify you with updates on the status of your order and the expected new delivery time. Our goal is to provide clear and accurate information so you can plan accordingly.

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Returns and Exchanges

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If you have any questions about refunds, returns or exchanges, please review our refund policy.

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Contact Information

If you have any questions or concerns regarding our shipping policy, we encourage you to contact us using the details below:

This document was last updated on December 20, 2024

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